![]() As the manager, you know it’s your job to address the issue, but you’re not sure how to start the conversation.” No matter the specific behavior, your employee is clearly rubbing people the wrong way. Or being condescending, or even combative. Maybe the person is interrupting colleagues too often. HBR: How to Help an Employee Who Rubs People the Wrong Way by Rebecca Knight - “If you’ve ever cringed in a meeting when your direct report was talking, you know how tough it can be to watch a team member undermine themselves. Even if you understand that a situation is complicated, your mind seeks rapid clarity so you can take quick action.” When a tiger is charging you, the tiger is all you can afford to pay attention to. This inclination to simplify into narrow ‘us-versus-them’ affairs stems from the fight-or-flight instinct, which restricts our focus in the face of danger. But research suggests that letting something simmer can make things worse, for several reasons.”īook: Optimal Outcomes: Free Yourself from Conflict at Work, at Home, and in Life by Jennifer Goldman-Wetzler - “Conflicts are typically caused by multiple factors, but our tendency is to view the situation in much simpler terms. When they do, we have a choice: should we raise the issue, or keep quiet? Many of us bite our tongue, worrying that speaking up will harm an important relationship. HBR: How to Tell a Coworker They’re Annoying You by Caroline Webb - “Whenever we’re working closely with other people, it’s easy for tensions to arise thanks to differences in personal styles and priorities. Email your questions about your workplace dilemmas to Dan and Alison at Alison and Dan’s reading list for this episode: Listen to more episodes and find out how to subscribe on the Dear HBR: page. They talk through what to do when you manage a high performer who gets on everyone’s nerves, your teammate unfairly berates you, or the one person you don’t get along with is your boss. Is there someone you work with and wish you didn’t have to? In this episode of HBR’s advice podcast, Dear HBR:, cohosts Alison Beard and Dan McGinn answer your questions with the help of Jennifer Goldman-Wetzler, an organizational psychologist and the author of Optimal Outcomes: Free Yourself from Conflict at Work, at Home, and in Life.
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